We use cookies to ensure our platform works smoothly, personalizes your experience, and improves performance. This Cookie Policy explains how and why. 

Last updated: 20th July 2025 

What Are Cookies?

Cookies are small text files stored on your device (computer or mobile) when you visit a website or use a web app. They help remember your preferences, session details, and interaction history. 

Why We Use Cookies

We use cookies for several key reasons: 

a) Essential Cookies

These are required to operate our CRM platform securely and efficiently. 
Used for: 

User login sessions 

Navigation and interface loading 

Security (e.g., CSRF protection) 

b) Performance & Analytics Cookies

These help us understand how you use our CRM and improve features accordingly. 
Examples: 

Google Analytics 

Session heatmaps 

Feature usage tracking 

c) Functionality Cookies

These remember your settings and preferences like: 

Language selection 

Last used filters or search 

Theme or layout preference 

d) Marketing Cookies (Optional)

Used only if you opt in, these help personalize content or ads (e.g., retargeting via Meta or Google Ads). 

Third-Party Cookies

Some cookies come from third-party services integrated with our platform, such as: 

AWS (for session delivery and scaling) 

Google Analytics 

Meta Pixel 

Email/SMS gateways 

We ensure that all third-party tools comply with data protection and privacy regulations. 

Managing Cookies

You can manage or disable cookies in your browser settings. Please note: 

Disabling essential cookies may prevent proper functioning of the platform. 

You may opt out of analytics/marketing cookies using cookie consent banners (if implemented) or browser extensions like Google Opt-Out. 

Cookie Duration

Cookies may be: 

Session-based: deleted when you close your browser 

Persistent: stored for a fixed duration (usually 1 to 12 months), depending on their purpose 

Updates to This Policy

We may occasionally update this policy to reflect changes in law, technology, or platform functionality. You will be notified via email or banner when significant changes occur. 

Contact

If you have questions about our use of cookies or how your data is handled: 

📧 privacy@mkng360.com 
🌐 www.mkng360.com 
📍 Ideas2Goal Technologies Pvt Ltd, 6663/326 Akash Nagar, Manewada, Nagpur, India 440024